Refund And Return
Thank you for shopping at printershop.us. We appreciate the trust you have placed in us and want to ensure that you have a satisfying experience with your purchase.
Refund Policy
- Cash on Delivery (COD):
- We currently accept Cash on Delivery as a mode of payment. Please have the exact amount ready for the delivery personnel.
- Refunds for COD orders will be processed through store credit or other mutually agreed-upon methods. Please contact our customer support at support@printershop.us for assistance.
- Defective or Damaged Products:
- In the event that you receive a defective or damaged product, please contact us within 30 days of receiving your order.
- We will arrange for the return of the product and either replace it or issue a refund, depending on your preference.
Return Policy
- Eligibility:
- To be eligible for a return, the product must be unused and in the same condition that you received it.
- The return must be initiated within 30 days of receiving your order.
- How to Initiate a Return:
- To initiate a return, please contact our customer support at support@printershop.us with your order number and details about the product you would like to return.
- Return Shipping:
- Customers are responsible for the cost of return shipping, unless the return is due to a mistake on our part or a defective/damaged product.
- Refund Process:
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- If your return is approved, a refund will be processed through the original method of payment, or in the form of store credit, depending on the circumstances.
Contact Information
If you have any questions about our Refund and Return Policy, please contact us at:
Email: support@printershop.us